I see these issues crop up in companies all the time because they approach internal communication as an afterthought instead of as a powerful tool that could help them win even more business: - Projects affecting employees are planned but not communicated in ways that give workers time to raise questions or share insights that could improve the project's outcome, to prepare for how the project could affect their work, or to help the company avoid service disruptions that could result in lost business. - Business opportunities are lost because the guy working in sales doesn't know that the woman working in IT support is an expert who could support his sales pitch with data clearly showing how their company's services are superior in the marketplace. - Professional development stagnates -- especially in large corporations, where people see themselves filling only specific and narrow roles. They could help their company reach its business goals if they understood their w...
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